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Position window problem in Power PMAC IDE
#1
Our usage of Power PMAC IDE constantly generates user interface error in the Position Window with the disappearance of the text content and appearance of a big red cross.

What is causing this problem?
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#2
Would you please specify the OS, IDE version and firmware version which you're using?
Sina Sattari
Hardware Engineering Manager
Delta Tau Data Systems, Inc.
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#3
I am using
OS: Window 7 Professional
IDE: 1.3.1.46
Firmware: 1.3.0.0
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#4
(07-03-2012, 08:30 AM)qchen3 Wrote: I am using
OS: Window 7 Professional
IDE: 1.3.1.46
Firmware: 1.3.0.0

I have also seen this problem in the velocity, and watch windows. My setup is similar to yours.
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#5
Can somebody upload the screen capture of the problem?
There is one more suggestion, you may want to update the IDE and Firmware to the last release that is Sept 2011.
Thanks,
Atul
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#6
(07-06-2012, 08:42 AM)agovande Wrote: Can somebody upload the screen capture of the problem?
There is one more suggestion, you may want to update the IDE and Firmware to the last release that is Sept 2011.
Thanks,
Atul

I am running the Sept 2011 firmware here. The next time I see this I will do a screen cap. FWIW this seems to happen to windows that getting frequent updates (velocity, watches, etc.)

Followup: I have attached a screen cap of the watch window in this failure mode. I've also seen it at least on the velocity too.


Attached Files Image(s)
   
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#7
I frequently see this problem as well. Using Windows 7 with the latest (Sept 11) IDE. This happens in the position window, as well as velocity, watch, and sometimes motor status. It is quite annoying, the only way I can fix it is close the window and reopen it.
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#8
We are also seeing this error on:
Windows 7
PowerPMAC firmware: 1.4.0.119
PowerPMAC IDE: 1.4.0.62

It seems to 'spread' to all of our motor feedback windows given enough time.
Please help.
   
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#9
The software team is aware of this issue and we trying reproduce it. It is random and inherent to the datagridview object we are using to display the information. In coming update patch I am hoping to fix it.
The current workaround is to restart the IDE.
Thanks,
Atul
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