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Biss-C Issues
#1
PowerBrickLV, model-number: PBL8-H23-000-5E00V00

I have some problems with biss-c some Channels on two of our PowerBricks.
On the one PowerBrick it's the following:
Channel 1: Random absolut position but readout of change in position.
Channel 4: No Readout at all.
Channels 5&8: Absolut position sometimes shows zero, sometimes shows correct value. Correct readout of change in position.
Other Channels are ok.

On the other PowerBrick the problems are:
Channels 6&7: Absolut position sometimes shows zero, sometimes shows correct value. Correct readout of change in position.
Other Channels are ok.

Because I do not get the same problems on both PowerBricks I gues I can rule out a wrong setup. Therefore I conclude that there is a hardware-problem. How should I proceed?
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#2
Return it for a repair.
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#3
When I turned to the support they pointed out that a bad adjustment of the phase-frequency to the biss-c encoder processing time may also cause some of my problems. Indeed I got rid of the wrong position offsets. However one Channel seems to be broken.
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