daves Posted October 21, 2015 Share Posted October 21, 2015 IDE 2.0.3.40, FW 2.0.2.14 We have just noticed my latest customer machine and my test rack don't pick up all the gate 3 cards fitted. The terminal sees them all in the 'intellisense' thing. For example I have two acc24e3 cards fitted (correctly DIP switched). The attachment shows them appearing in the terminal but not the system setup. The other machine has different cards missing. I think the IDE used to work OK (I have a 1.7 IDE on another rack looking OK). I have tried all the usual $$$***, save, repower, etc. Is there something I can check to see if it is the cards or is this a known IDE thing? Cheers Dave Link to comment Share on other sites More sharing options...
tecnico Posted October 22, 2015 Share Posted October 22, 2015 since the intellisense shows 2 cards you could query the accoptions. If these don't match the valid combinations the card is not recognized by the IDE Gate3[0].PartNum Gate3[0].PartRev Gate3[0].PartType Gate3[0].PartOpt1 Gate3[0].PartOpt2 Gate3[0].PartOpt5 Gate3[0].PartOpt6 Gate3[1].PartNum Gate3[1].PartRev Gate3[1].PartType Gate3[1].PartOpt1 Gate3[1].PartOpt2 Gate3[1].PartOpt5 Gate3[1].PartOpt6 Link to comment Share on other sites More sharing options...
daves Posted October 22, 2015 Author Share Posted October 22, 2015 Thanks tecnico Brad actually emailed me off-forum about this and we are currently investigating these very parameters. My suspicion is that the specific variant of Acc24E3 we use is not supported fully. FYI my cards that don't work have (one phase 16-bit DAC with terminal connector) option type $68, which I think could be unusual... Gate3[2].PartNum = 604002 Gate3[2].PartRev = 12 Gate3[2].PartType = 1 Gate3[2].PartOpt1 = $32 Gate3[2].PartOpt2 = $68 Gate3[2].PartOpt5 = $0/$32 Gate3[2].PartOpt6 = $0/$68 Link to comment Share on other sites More sharing options...
tecnico Posted October 23, 2015 Share Posted October 23, 2015 if the card has 4 channels opt5 and 6 need to be different than 0 I got a ACC24E3 whose feedback mezzanine boards were not factory programmed and through Brad/Lucien I managed to program them myself Link to comment Share on other sites More sharing options...
daves Posted October 23, 2015 Author Share Posted October 23, 2015 Yeah, sorry I wasn't clear: The "$0/$32" and "$0/$68" was me describing my 2-axis and 4-axis cards. They are bot $0 on the 2-axis and $32,$68 on the 4-axis. I got the EEPROM programming information from Brad/Lucien but I don't think I actually want to change anything. I think my $68 option is just not in the IDE's recognised list. All the opt part IDs match the ordered board. I am waiting for a follow up email from Brad... Link to comment Share on other sites More sharing options...
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